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QB Crew view Log out
Invoice queueQueue
ScheduleSchedule
CustomersCustomers
All invoicesInvoices
BooksBooks
SettingsSettings

Invoice queue

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Pick an invoice from the queue

Drafts are created automatically when the crew completes a job.

Today's schedule

Every calendar event is a billable job. Connect your calendar in Settings and they appear here on their own.

Customers

Synced two-way with QuickBooks once connected.

All invoices

Everything servicebill has drafted, sent, and collected.

Books

What lands in QuickBooks — every line coded to the right account, nothing to clean up Monday.

Sync ledger (newest first)
Income by account

QuickBooks Online

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Connect QuickBooks

Connecting lets ServiceBill pull your service items and customer list, and push approved invoices straight into QuickBooks — with online payment enabled so customers can pay by card or bank transfer. You authorize on Intuit's own sign-in page; ServiceBill never sees your QuickBooks password, and you can disconnect any time.

Crew logins

Crew sign in on their phones with your customer number, their name, and a PIN you set. No emails needed.

SERVICEBILL CUSTOMER NUMBER

Calendar sync

Used for "today" on schedules and calendar import times.
% Shown on the approval queue. Once an invoice pushes, QuickBooks calculates the real tax and we use that everywhere.

Connect the calendar you already schedule jobs in. ServiceBill reads it every 15 minutes, matches events to your QuickBooks customers, and puts jobs on the crew schedule automatically. Anything it can't match waits for you on the Schedule tab — confirm once, and it remembers forever.

Where do I find my calendar address?
Google Calendar (use a computer — the phone app hides this):
1. Open calendar.google.com. 2. In My calendars, hover the calendar and click the . 3. Settings and sharing. 4. Scroll to Integrate calendar. 5. Copy the Secret address in iCal format (ends in .ics).

Outlook / Microsoft 365 (use Outlook on the web):
1. Open outlook.office.com/calendar (work) or outlook.live.com/calendar (personal). 2. Gear icon → CalendarShared calendars. 3. Under Publish a calendar, pick the calendar and Can view all details. 4. Publish. 5. Copy the ICS link.
If you don't see "Publish a calendar," your IT admin may have disabled it.

Apple iPhone (iCloud):
1. Open the Calendar app. 2. Tap Calendars at the bottom. 3. Tap the next to your calendar. 4. Turn on Public Calendar. 5. Tap Share Link / Copy Link. Paste it here as-is (it starts with webcal:// — that's correct).

Your secret/iCal link works like a password to view the calendar — keep it private.
Providers refresh these feeds on their own schedule — new events can take 15–60 minutes to appear. That's the provider, not ServiceBill.

Field upgrades — what crews can add on site

Pick up to 6 items from your catalog. These become one-tap buttons on the crew's job-completion screen, so they can add an upsell the moment they're standing in the yard. Leave it empty and crews simply won't see upgrade buttons.

Crew locations & time on site

Customer addresses are placed on the crew route map automatically. Arrival and departure are stamped when crews mark "I'm here" and complete a job — you'll see the time on site on each invoice, and you can download a full log here.

Map pins (geocoding)
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Download crew time log

One row per completed job with arrival, departure, and minutes on site. Opens in Excel or Google Sheets. Leave dates blank for everything.

Support

Questions, problems, or a QuickBooks sync that looks wrong? Email us and a human replies — include the invoice number if it's about a specific invoice.

Email support — info@servicebill.ai

Customer email — what your customers see

This is the message that goes out with every approved invoice, and what the customer's payment page says. Merge fields fill in automatically per invoice.